Privacy Policy

1. Introduction

Photiq ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide:

• Account Information: Name, email, phone number, password
• Photographer Profiles: Business name, portfolio images, pricing, service area, camera equipment
• Client Inquiries: Photography type needed, location, event details, budget
• Payment Information: Processed securely through Stripe (we don't store card details)

2.2 Automatically Collected Information

• Usage Data: Pages viewed, clicks, time spent on site
• Device Information: IP address, browser type, operating system
• Cookies: We use cookies to maintain sessions and improve user experience

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Photiq platform
• Connect clients with photographers
• Process lead and consultation purchases
• Send transactional emails (lead notifications, consultation requests)
• Improve our services and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. How We Share Your Information

4.1 With Photographers

When you submit a lead or request a consultation as a client, we share your contact information (name, email, phone) and project details with photographers who purchase that lead or whose consultation you requested.

4.2 With Clients

Your photographer profile, portfolio, pricing, and reviews are visible to all clients browsing the platform. Your contact information is only shared when clients request consultations or when you purchase their lead.

4.3 Service Providers

• Supabase: Database and authentication
• Stripe: Payment processing (future implementation)
• Email Service: Transactional email delivery

4.4 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS/SSL)
• Secure password hashing
• Role-based access controls
• Regular security audits

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information in your account settings
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing emails (we send very few)
• Data Portability: Request your data in a portable format

To exercise these rights, contact us through our Contact page.

7. Data Retention

We retain your information as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 90 days, except where required for legal compliance.

8. Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze site usage
• Improve platform performance

You can disable cookies in your browser settings, but this may limit platform functionality.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies.

10. Children's Privacy

Photiq is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Continued use after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us through our Contact page.